Products


Our core business is in finding you the perfect solution to your telecommunication needs which we back up in with our dedicated service support system. With the current economic climate we understand that 'money matters' and to this end we ensure you unbeatable value for money on all our products and services.

Our telecommunication products are available in a wide affordable range of both new and previously owned models. In addition we also supply peripheral VoIP accessories and software.

We work smartly and quickly to deliver quality service with no hidden costs to maximize your investment. Together we can optimize your Mitel system and operations in a way that is perfectly suited to make the most of its implementation and your budget.

Contact us so that we help find what works best for you and your telecommunication needs.

The Mitel product rage is extensive. Search here for product information you do not find on this page.

2008 Internet Telephony product of the yearBest in Test - 3300 ICP

Mitel Product Range

Communication platformMore

Communication platforms include:

Mitel 1000

  • Mitel 1000 - The Mitel 1000 communications system offers all your voice, data and broadband needs in one desktop unit, with a contemporary design that is an attractive feature in any office. Supporting up to 8 extensions.

3300 ICP Controller

  • 3300 ICP Controller - (CX, CXi, AX, MXe) The Mitel® 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. Embedded features:  Voice mail, Auto Attendant, ACD, Hot desking, Mobility/Teleworker, MOH, Tenanting, Least cost routing, Automatic Route Selection, IP Networking, Voice compression.

Devices (Analogue IP & DECT)More

Devices include:

  • IP Phones - Mitel continues to offer a wide range of IP phones from affordable entry level to sophisticated IP phones and devices including Wireless Handsets, Dual Handset multi-line trading appliance and Softphones.

  • IP Peripherals & Consoles - Mitel portfolio comprises the most comprehensive and advanced offering of IP peripherals, conferencing units, and PC-based attendant consoles available today.

  • Digital Phones & Peripherals - A broad suite of digital phones and peripherals provides users across the enterprise fast and full access to the rich functionality of Mitel PBX telephone systems.

ApplicationsMore

Applications include:

  • Teleworker Solution -  allow employees "plug and work" access to the corporate voice and data network from home or on the road, seamlessly retaining all of the features and functionality enjoyed at the office.

  • NuPoint Unified Messaging -  the ability to send, receive, forward, save, and sort voice and fax messages from the PC

  • Unified Communicator Mobile - formerly Mitel Mobile Extension - empowers users with a single phone number and a single voice mailbox while providing them with access to the business communications features they need - anywhere, anytime.

  • Audio & Web conferencing - a simple, cost-effective and scalable audio and web conferencing solution.

  • Video Conferencing - Mitel TeleCollaboration Solution connect remote participants in a real-time collaborative environment

  • Contact centre solutions - enable you to deliver superior customer service while controlling contact centre costs.

  • Business reporting Applications - business-wide telephony reporting and Call Accounting enabling you to monitor and control telecommunications costs.

Managed Telecoms ServicesMore

For those not wanting the expense of an initial capital outlay on your modern telecoms system we have a simple solution, a Managed Telecoms Service. This means we supply and install you with a telephone system best suited to your requirements and you only need pay a fixed monthly service fee. The wonderful advantage of this system is that, with no initial outlay and foreknowledge of your monthly costs you can safely budget with assurance. We have a range of Managed Telecom Services available from basic telephony through to voicemail services, call centre solutions and speech enabled voice applications.

Mitel Peripherals

NetworkingMore

Networking products include:

  • Switches

  • Wireless devices

  • Voice Gateways

AccessoriesMore

Accessories include:

  • Headsets

  • Lightning protection modules

  • POE injectors

  • UPS

SoftwareMore
  • Telephone Management Software
  • Voice Recording Solutions

This is the monitoring of outbound, inbound, and internal call traffic to establish the level of use, misuse, and abuse of telephony resources, and enable the billing back thereof to individuals and departments.  It is also used as a tool to establish peak call periods to enable an organisation to determine line availability, call traffic pattern analyses to specify optimum least cost routing solutions, and view operator answer response times to determine customer satisfaction.

The Voice Recording System provides a comprehensive solution for trunk-side and extension-side recording. It can accommodate Primary Rate and Basic Rate ISDN, analogue trunks and extensions, two-way radios, VOIP recording, and digital extensions on various PABX systems. Any combination and quantity of these audio circuits can be accommodated simultaneously within a server or a server cluster. The software makes use of a standard PC architecture in combination with custom hardware interface modules. These modules utilise USB connectivity to the server (Universal Serial Bus), providing a number of advantages over the traditional PCI technology usually found in similar professional systems. These advantages include a 'hot-swap' capability which allows maintenance, expansion and reconfiguration to be performed without switching off or restarting the system. The system employs a number of proprietary Black Boxes to interface to the various types of telecommunication lines used in the telephone network. The interfaces use non intrusive connections (high impedance) to capture audio and data from these lines.

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